Data protection documentation

af999 Privacy Policy

Every piece of information you share matters to us. Read this policy to understand how af999 keeps your personal data safe.

Last Updated: January 2026 | Bengali version
af999's Commitment: Your privacy is our highest priority. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.
1

Introduction & scope

Af999 (af999.onl) is a trusted online gaming and betting platform in Bangladesh. We understand how sensitive your personal information is, which is why our privacy policy is built on complete transparency — so you always know exactly what happens to your data.

This privacy policy applies to af999's website, mobile app, and all associated services. By using af999, you are considered to have agreed to this privacy policy. If you do not agree with any part of this policy, please refrain from using af999.

This policy is updated regularly. The date of the most recent change is always displayed at the top of the page. Protecting your privacy on af999 is both our ethical responsibility and our legal obligation.

This privacy policy has been developed in accordance with Bangladeshi and international data protection standards.
2

What Information We Collect

Af999 only collects information that is strictly necessary to provide our services. We never ask for data we do not need. A full breakdown of the information we collect is provided below:

Data type Example Reason for Collection Mandatory?
Identity information Name, date of birth, national ID number Account Verification & Age Confirmation Yes
Contact Information Mobile Number, Email Account Security & Notifications Yes
Financial Information BKash/Nagad/Rocket number, transaction history Payment processing Yes
Device information IP address, browser, operating system Security & fraud prevention Automatic
Usage data Game history, betting patterns, login times Service Improvement & Responsible Gaming Automatic
KYC Documents NID copy, selfie photo Identity verification On Withdrawal
af999 never stores your password in plain text. All passwords are encrypted using industry-standard hashing methods.
3

How We Use Your Information

Af999 uses your information only for specific, legitimate purposes. We never sell your data or use it for anything unrelated to our services. A full list of how we use your information is provided below:

  • Account Management: For registration, login, password reset, and account verification.
  • Payment processing: To process deposits and withdrawals and verify transactions.
  • Security assurance: To detect fraud, multiple accounts, and suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulations and to follow directives from legal authorities.
  • Service Improvement: To improve platform functionality and enhance the user experience.
  • Contact: To send important updates, transaction alerts, and support messages.
  • Responsible gaming: To detect unusual gaming patterns and provide timely support.
  • Personalized experience: To recommend relevant offers and games based on your preferences.
af999 may send you promotional messages. You can opt out at any time by contacting our support team.
4

Data sharing & disclosure policy

Af999 never sells your personal information to third parties. However, limited information may be shared in certain specific circumstances:

Payment processors
bKash, Nagad, Rocket — only the information needed to complete a transaction is sent to the respective service.
Legal Authorities
If a court order or government directive is received, information is disclosed in accordance with the law.
Analytics services
Anonymized data may be used to improve our services.
Fraud prevention
Limited data may be shared with partner security agencies to assist in investigating suspicious activity.
What never happens: af999 never sells or rents your data to advertisers, data brokers, or any other commercial third party.
5

Cookies & tracking technologies

Af999's website and app use cookies and similar technologies to enhance the user experience and ensure the platform functions properly.

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional cookies: Used to remember your preferred language, game settings, and similar preferences.
  • Analytics cookies: To understand which pages are used most — data is kept anonymous.
  • Security cookies: Protection against CSRF attacks and session hijacking.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

af999 never uses third-party advertising cookies. Your browsing history is not shared with any advertiser.
6

Data protection measures

Af999 applies the highest industry-standard technical and organizational measures to protect your data. Our security framework is outlined below:

256-bit SSL Encryption

All data transfers are secured with bank-grade SSL technology.

Encrypted database

All sensitive information is AES-256 encrypted in the database.

Restricted Access Controls

Only authorized personnel have access to data on a need-to-know basis.

Real-Time Monitoring

Suspicious activity is detected and blocked in real time.

No internet environment can guarantee 100% security, but af999 makes every effort to protect your data. In the event of a data breach, af999 will notify you promptly and take all necessary steps.
7

Your Rights

As an af999 member, you have full rights over your own data. Your rights are detailed below:

Right to access your data

You can request to see what information af999 holds about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

If your account is closed, all data beyond legal retention requirements will be deleted.

Right to restrict processing

You can object to the use of your data for specific purposes.

Right to data portability

You can request a copy of your data in a commonly used, portable format.

Right to Object

To object to any processing of your data, please contact our support team.

To exercise any of your rights, email us at [email protected]. af999 will respond within 30 business days.
8

Third-party services & links

The af999 platform may integrate certain third-party services — such as payment gateways, game providers, and analytics tools. These third parties maintain their own privacy policies.

The af999 privacy policy applies only to af999's own services. When you visit third-party platforms, their own privacy policies apply. af999 is not responsible for how third parties handle your data.

Payment processors (bKash, Nagad, Rocket) have their own privacy policies. Their terms also apply during transactions.
9

Child Protection Policy

Af999 is strictly prohibited for anyone under 18. We do not knowingly collect or store data from minors. Age verification is mandatory at the point of registration.

If we become aware of any account belonging to a minor, it will be suspended immediately and all associated data will be deleted. Parents with concerns are welcome to contact our support team.

18+: af999 is an adults-only platform. Registration by minors is strictly prohibited.
10

Privacy Policy updates

Af999 reserves the right to update this privacy policy as needed. Any changes will be reflected on this page with a revised date. For significant changes, a notification will be sent to your registered mobile number.

Continuing to use af999 after any changes have been made means you accept the updated Privacy Policy. We recommend checking this page regularly.

Last Updated: January 2026  |  Version: 3.1
11

Contact Us

For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please get in touch with us. af999's dedicated privacy team is ready to address any concerns you may have.

Email (Privacy)
[email protected]
Live Chat
24/7 Bangla Support Available

We typically respond within 3 business days. Complex requests may take up to 30 business days.

Our Privacy Commitment

The measures af999 has put in place to protect your data.

End-to-End Encryption

Every piece of your data on af999 is protected by 256-bit SSL encryption — banking-grade security that keeps your privacy fully intact.

Your data is never sold

Af999 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Your Control

You have full rights to view, correct, or delete your personal data. af999 members can submit a data management request at any time.

Minimal data collection

We collect only what is strictly necessary to provide our services. No unnecessary data is requested or stored.

Stored for a defined period

Af999 does not retain data longer than necessary. Once an account is closed, all information beyond what is legally required will be deleted within a set timeframe.

24/7 Privacy Support

For any data protection queries, af999's Bengali-speaking support team is always on hand. Start a conversation via live chat.

Privacy FAQs

Answers to the most frequently asked questions about our Privacy Policy.

No. af999 never sells or shares your mobile number or any other contact details with third parties. Only the information necessary for payment processing is sent to the relevant payment service.

After your account is closed, all data beyond legal retention requirements is deleted within a set timeframe. Financial transaction records are kept for a period due to legal obligations, but are never used for any commercial purpose.

Yes, af999 does collect gaming history — but solely for the purposes of service operation, security, and promoting responsible gaming. This data is never shared externally and is accessible only to authorized personnel.

Email [email protected] or reach us via live chat. Once your identity is verified, af999 will provide a full breakdown of the information we hold about you. Responses are typically delivered within 3 to 7 business days.

KYC documents are stored encrypted for as long as your account remains active. Once the account is closed and any legal retention obligations have expired, all documents are securely deleted.
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Your data is 100% secure at af999. Play, win, and enjoy in a safe environment.

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